IBC has consumer information centres in all of its regional offices to address specific questions that may not be covered on this website. If the information officers at these centres do not know the answers to your specific questions, they will direct you to someone who does. Please don't hesitate to give them a call.

For information regarding your particular insurance policy, please contact your insurance representative.

British Columbia, Saskatchewan and Manitoba
510 Burrard Street, Suite 910
Vancouver, BC V6C 3A8
Tel: 604-684-3635
Fax: 604-684-6235
Consumer information:
Toll-free:1-877-772-3777 ext. 222
Hours:M-F 9 a.m. - 4 p.m.
Alberta and The North
10104 - 103 Ave., Suite 2603
Edmonton, AB T5J 0H8
Tel: 780-423-2212
Fax: 780-423-4796
Consumer information:
Toll-free:1-800-377-6378
Hours:M-F 8:30 a.m. - 4:00 p.m.
Ontario
777 Bay Street, Suite 2400 
P.O. Box 121 Toronto, ON M5G 2C8
Tel: 416-362-2031
Fax: 416-644-4961
Consumer information:
Tel:416-362-9528
Toll-free:1-800-387-2880
Hours:M-F 8:00 a.m. - 5:00 p.m.
Quebec
800, Place-Victoria, bureau 2410 C.P. 336, 
Tour de la Bourse Montreal, QC H4Z 0A2 
Tel: 514-288-1563
Fax: 514-288-0753
Consumer information:
Tel:514-288-4321
Toll-free:1-877-288-4321
Hours:M-F 8:30 a.m. - 4:30 p.m.
Atlantic
1969 Upper Water Street, Suite 1706, 
Purdy's Wharf, Tower II Halifax, NS B3J 3R7 
Tel: 902-429-2730
Fax: 902-420-0157
Consumer information:
Toll-free:1-800-565-7189 ext. 227
Hours:M-F 8:30 a.m. - 4:30 p.m.